CAKE POS Support

139 Baker Street

London, United Kingdom

Your Trusted Partner in Restaurant Point of Sale SolutioEmpowering restaurants with reliable, intuitive, and efficient POS systems tailored to your unique needs.

Whether you’re running a bustling café or a fine dining establishment, we understand that smooth operations and fast, reliable service are everything. That’s why our dedicated CAKE POS Support team is here to back you up—every step of the way. Build stronger connections and draw in more customers with smooth, hassle-free transactions and memorable dining experiences. From the front of the house to the kitchen, elevate every aspect of your restaurant with intuitive management software and dependable POS hardware. Discover how CAKE POS can simplify your operations and enhance guest satisfaction.

24/7 Customer Support

At CAKE, we understand the fast-paced nature of the restaurant industry. That's why our dedicated support team is available around the clock to assist you with any challenges you might face. Whether it's a technical glitch during peak hours .

Professional Services

Our Client Success team offers managed and professional services designed to maximize your investment in CAKE. From personalized training sessions to strategic consultations, we're committed to helping you get the most out of your POS system.

Knowledge Base

Explore our extensive Knowledge Base for quick tips, expert articles, and essential advice on how to use our product. Whether you're troubleshooting an issue or looking to optimize your POS system, our resources are designed to guide you every step of the way.

Why Choose CAKE POS Support?

24/7 Expert Assistance
Round-the-clock technical help from knowledgeable professionals who understand restaurant workflows.

Fast Issue Resolution
We know that time is money. Our average first-response time is under 15 minutes.

Onboarding & Training
New to CAKE POS? We offer guided onboarding, personalized setup assistance, and staff training so you hit the ground running.

Software Updates & Maintenance
Enjoy seamless updates, feature rollouts, and proactive monitoring—no interruptions to your service.

Hardware Support
From printers to terminals, if it’s part of your CAKE POS system, we’ll help you fix it or replace it quickly.

Key Features

Self-Checkout and Online Ordering: Enhance customer experience with streamlined ordering options . MEFMobile

Guest Management Tools: Foster customer loyalty through tailored guest-focused features.

Online Ordering Add-On: $49 per month, plus 5% of total sales (including the merchant processing fee)

Payment Processing Fees: 3.29% plus 15 cents per American Express transaction; 2.5% plus 15 cents per other credit card transactions.

Business News Daily Comprehensive Analytics: Gain insights into sales trends, employee performance, and customer preferences to make informed decisions.

MEFMobile +2 G2 +2 MobilesTalk +2 Integrated Online Ordering and Delivery: Manage in-house and third-party delivery orders seamlessly from a single system .

MEFMobile Real-Time Inventory Management: Keep track of stock levels to reduce waste and ensure popular items are always available . G2 Employee Management: Schedule shifts, track hours, and monitor performance to optimize staffing.

Pricing Overview

POS Station: $1,499 plus a one-time $999 activation fee per location for the 15-inch touchscreen POS terminal, thermal printer, cash drawer, and payment cube

Software Subscription: $69 per month, plus $49 per month for each additional terminal, with a two-year contract .

OrderPad Mobile POS: $49 per month for the OrderPad app and support, plus a $299 activation fee. iPads are sold separately

Guest Management Add-On: $79 per month for unlimited usage, plus $199 due at signing .

Tableside ordering

Boost your service speed by equipping servers with tablets to take orders and payments tableside—eliminating the need to run back and forth to a stationary POS.

Minimize order errors and reduce chargebacks with real-time order entry.
Offer secure, customer-friendly payments by keeping cards in sight at all times.
Stay efficient with instant notifications that alert servers when orders are ready—keeping your service fast and seamless.

QR code payments

A smart, contactless solution that empowers guests to order and pay directly from their own devices—perfectly aligning with evolving customer expectations.

Speed up service and reduce wait times with self-serve convenience.
Provide quick payment access with printed QR codes on receipts.
Orders are sent instantly to the kitchen or KDS, streamlining operations from start to finish.

Ideal For

Restaurants of All Sizes: Whether you’re a small café or a large dining establishment, CAKE’s scalable solutions cater to diverse needs.
Businesses Seeking Enhanced Guest Experiences: With features like self-checkout and online ordering, CAKE helps improve customer satisfaction.
Operators Requiring Robust Support: Round-the-clock assistance ensures that any issues are promptly addressed.

How to Contact CAKE Support

CAKE POS offers a comprehensive solution for restaurants aiming to enhance operational efficiency and customer satisfaction. While the system comes with certain financial commitments, its robust features and unwavering support make it a worthy investment for established businesses seeking long-term growth. To contact our CAKE POS support email us at sales@possolutionsshub.com

EXECOORE

At POS Solution Hub, we specialize in reliable, expert-level support for Toast POS, Cake POS, and QuickBooks POS. Our mission is simple: to keep your business running smoothly with fast, friendly, and knowledgeable assistance—anytime you need it.